[ EXPAND ]
OPEN TO NEW OPPORTUNITIES 2026

BRAND & COMMUNITY MANAGER

Full-stack execution across email, paid media, affiliates, and web.

I execute multi-channel campaigns that ship on time and drive real revenue across email, social media, paid media, affiliates, content, and web. Based in Rabat, Morocco.

SCROLL
02 / SELECTED IMPACTS

THE NUMBERS
THAT MATTER

Real metrics. Real proof. No inflation.

$0K+

Revenue contributed via email campaigns

Contributed to $90,000+ in attributed revenue ($37K shown in mid-month snapshot) for a funded trading platform, through Klaviyo email flows, behavioral segmentation, and the Black Friday campaign execution.

+ PERFORMANCE BONUS EARNED
0+

Instagram followers grown from 0 in 9 months

Built a trading brand Instagram presence from scratch. I owned idea generation, designer briefs, captions, scheduling, community management, and paid brief prep end-to-end.

0K+

Follower account co-managed

Co-managed a 25,000+ follower Instagram account for a funded trading platform: content coordination, scheduling, community response, and paid brief delivery to the media buyer.

0

Affiliates managed with tiered communication

30 VIP affiliates supported directly through Discord plus a batch affiliate list reaching row 980 that I handled through Yet Another Mail Merge (YAMM). Questions were answered, issues were escalated, and communication stayed organized across the full affiliate base.

£25–35K

Monthly Meta ad spend coordinated as the copywriter

Wrote copy for 70–120+ active Meta campaigns per month across a funded trading platform, with 5 copy variations per campaign for systematic A/B testing across video, banner, and Instagram formats.

0+

New clients acquired through pre-sales digital audits

Conducted full digital audits independently covering UX, SEO, social media, media buying activity, and competitor benchmarking, which fed directly into agency pitch decks.

03 / FLAGSHIP CASE STUDY

THE GREEN SHADES
BLACK FRIDAY CAMPAIGN

A visual discount system that worked across every channel with no copy or translation needed.

01
CHALLENGE

Black Friday is the noisiest sales window of the year. A funded trading platform needed a concept that would cut through the noise across multiple channels simultaneously. Discount tiers had to be instantly understandable without relying on complex copy or language translations.

02
THE IDEA

I proposed the Green Shades concept to my manager: use varying shades of green to represent discount tiers. The brighter the green, the bigger the discount. One visual system, universally readable, no translation needed. The manager approved the concept and provided strategic direction for the rollout.

03
EXECUTION

Following the manager's strategic direction, I owned the day-to-day execution: briefed the designer on the visual system, built email flows in Klaviyo, coordinated with the video editor and media buyer, updated the website CMS in Framer, and ensured consistent execution across the website, user dashboard, email, social media, and Discord. I managed the timeline and QA'd every touchpoint before launch.

WEBSITE USER DASHBOARD EMAIL (KLAVIYO) SOCIAL MEDIA DISCORD
04
RESULT
$90K+

The campaign contributed to $90,000+ in total attributed revenue. (The screenshot below shows a $37K snapshot captured during the mid-campaign peak).

This screenshot was captured mid-campaign and shows $37K attributed at that point. The campaign went on to reach $90K+ in total attributed revenue.

Klaviyo email creative
Klaviyo email with green discount system.
Revenue snapshot $37K
Revenue Snapshot: $37K mid-campaign (Total result: $90K+).
Framer CMS
Framer CMS with matching site promo.
Meta Ads creative with Green Shades visual system
Meta Ads with matching creative deployment.
05 / CAMPAIGN CREATIVE

Campaign Teaser Video

High-impact motion teaser deployed across Instagram and Meta Ads to build pre-launch anticipation for the Green Shades concept.

STORY ASSETS (9:16)

Multi-format story deployment for tiered discount communication and 'Flash Signal' urgency.

04 / SUPPORTING WORK

MORE CAMPAIGNS
& PROJECTS

Across email, social, affiliates, and strategy, each grounded in real execution.

01

EMAIL MARKETING & KLAVIYO AUTOMATION

Built automation flows and behavioral segmentation lists in Klaviyo, including a 'Black Friday winners' list that auto-populated based on user actions and triggered targeted follow-up emails. Wrote all email copy (reviewed and approved by manager before sending). Used a stripped-down design approach: screenshots and text over heavy graphics, based on the observation that context outperforms design in this niche.

→ Contributed to $90K+ in total campaign revenue
Klaviyo email flows
Klaviyo flows: automated customer journeys designed to convert.
Klaviyo segmentation
Klaviyo segmentation: behavioral lists for target campaigns.
Klaviyo dashboard overview
REVENUE SNAPSHOT · $37,000 mid-month snapshot (Result: $90,000+ total).
Klaviyo dashboard overview
KLAVIYO OVERVIEW · account-level dashboard used to monitor lifecycle and campaign performance.
Klaviyo dashboard revenue snapshot
KLAVIYO PERFORMANCE · July 4 – August 3, 2025 (30 days). Account-level snapshot showing $878,833 total store revenue and $421,158 attributed to email marketing during this window. I was the email operator on this account — building flows, writing copy, and executing campaigns under my manager's strategic direction. This window included a flash sale campaign.
02

INSTAGRAM GROWTH & COMMUNITY MANAGEMENT

Owned the full content operation: generated ideas, got manager approval, briefed the designer, reviewed visuals, wrote all captions, scheduled posts via Meta Business Manager, and managed comments and DMs personally. Prepared paid campaign briefs (visuals, captions, CTAs, links) for the media buyer with final QA before each launch. Discovered through testing that single posts outperformed other formats for this audience.

→ 0 → 1,400+ followers in 9 months
── ▸ 01 / SOCIAL CONTENT
Instagram quiz story proof
CONTENT SHIPPED · Instagram Story: interactive trading quiz built for a private trading brand.
Meta Business Suite scheduler
SCHEDULING CADENCE · Meta Business Suite showing June 2024 posting schedule across Instagram and Facebook.
Redacted community management reply
COMMUNITY MANAGEMENT · Redacted example of handling a hostile public comment professionally while protecting brand identity.
── ▸ 02 / MEDIA BUYING
Meta ads Sep 2024
SEP 2024 · 50 CAMPAIGNS · £13,236 SPENT · 2,082 PURCHASES · 4.4M IMPRESSIONS
── ▸ 03 / MULTI-CLIENT FASHION & RETAIL
Fashion reel 1
MULTI-CLIENT REACH · Fashion brand reel performance across Moroccan fashion accounts.
Fashion reel 2
MULTI-CLIENT REACH · Consistent engagement across fashion and retail brand content.
Fashion reel 3
MULTI-CLIENT REACH · Multi-brand social operation covering finance, fashion, and retail.
03

PAID MEDIA COORDINATION & COPYWRITING

Coordinated with the media buyer to scale Meta Ads for high-growth trading products. Wrote 70–120+ unique ad copies per month, ensuring each campaign had 3–5 variations for rigorous A/B testing of messaging and hooks. Managed the QA process for all ad creatives and links before launch.

→ £25,000 – £35,000 monthly ad spend managed
Meta ads library
Meta Ads Library: tracking active campaign variants and copy performance.
Creative testing results
Ads Reporting: performance data visualization for high-spend campaigns.
04

AFFILIATE OPERATIONS & COMMUNITY

Managed a dual-track affiliate program: high-touch Discord support for 30 VIP partners (real-time troubleshooting, custom promo links, dispute resolution) and batch email sends across an affiliate sheet reaching row 980 using Yet Another Mail Merge (YAMM). I was responsible for sending those affiliate updates and acted as the bridge between partners and the product team to resolve tracking issues and payout disputes.

→ 980-row affiliate batch coordinated with VIP support
Redacted YAMM affiliate batch sheet
REDACTED YAMM SHEET · blurred proof of an affiliate list approaching 980 rows and YAMM batch-send tracking.
Discord affiliate support
Discord: dedicated VIP affiliate channel for instant partner support.
Affiliate commission ledger
COMMISSION LEDGER · commission history and payout tracking for affiliate operations.
05

DIGITAL STRATEGY & PRE-SALES AUDITS

Independently completed deep-dive digital audits as part of the agency's new client acquisition process. Analyzed every brand touchpoint: UX friction, SEO health, social media engagement, and Meta Ads competitors. These audits provided the data for the final agency pitch decks.

→ 6+ New clients landed through audits
Web Performance Audit
Web Performance Analysis
Meta Competitor Research
Meta Competitor Benchmarking
Audit Scope Overview
Strategy Scope & Framework
Dewa Benchmark
Brand Benchmarking (Dewa)
Audit Conclusion
Strategic Recommendations & ROI
06

CMS MANAGEMENT & BACKEND OPS

The strategic direction came from the manager. My role was to translate that vision into a structured landing page brief, move it through approval, collaborate with the designer on the page, coordinate with the developer on implementation, and handle final QA before launch.

→ Landing page rollouts, promo updates, and backend ops shipped cleanly
Backend admin Black Friday coupon batch
Backend admin: Black Friday coupon batch configuration.
Backend admin discount rules
Backend admin: product-level discount rule setup.
06 / LANDING PAGES

LANDING PAGE
DELIVERY

The strategic direction came from the manager. My role was to translate that vision into a structured landing page brief, move it through approval, collaborate with the designer on the page, coordinate with the developer on implementation, and handle final QA before launch.

FEATURED LANDING PAGE ADDITIONAL LANDING PAGE VISUALS
07 / BACKEND & CMS

BEYOND THE
FRONT-END

Once the page direction and launch plan were approved, I also handled the operational side inside Framer and the backend admin: promo updates, pricing changes, discount rules, and coupon batches. My role here was making sure the campaign mechanics worked correctly before launch.

BACKEND EXECUTION
Backend admin Black Friday coupon batch
Backend admin — Black Friday coupon batch configuration.
Backend admin discount rules
Backend admin — product-level discount rule setup.
08 / PROCESS

HOW I SHIP
A CAMPAIGN

Three steps. Every time. No exceptions.

01
BRIEF
02
COORDINATE
03
SHIP & QA
01
BRIEF

Take direction from the manager and translate it into a clear creative brief: audience, channels, message, deadline. Make sure everyone knows what we're shipping and why.

02
COORDINATE

Align designers, video editors, media buyers, and developers around one consistent message. Brief each one personally so the work comes back ready, not in pieces.

03
SHIP & QA

Check every touchpoint before launch: email subject lines, ad copy, landing page links, CTAs, Discord announcements. The campaign goes live clean or it doesn't go live.

"This is what I do every day. It's why campaigns I work on actually ship, and ship right."

09 / TOOLKIT

WHAT I
WORK WITH

Hands-on tools and capabilities, things I've actually used, not just listed.

EMAIL & LIFECYCLE
Klaviyo Automation Flows Behavioral Segmentation Email Copywriting A/B Testing
SOCIAL MEDIA
Instagram Facebook LinkedIn TikTok Meta Business Manager Content Strategy Community Management
PAID MEDIA
Campaign Briefing Creative QA Meta Ads Coordination Ad Copywriting Audience Segmentation
AFFILIATE OPS
Discord Email Outreach Dispute Resolution Partner Communication Tiered Comms
STRATEGY & AUDITS
SEO Audits UX Audits Competitor Benchmarking Digital Strategy Pitch Decks
CONTENT & CMS
Framer CMS Content Briefing Copywriting CapCut Canva
ARABIC (native) · ENGLISH (advanced) · FRENCH (intermediate)
10 / ABOUT

EXECUTION
IS MY EDGE

I'm a brand and community manager with 2+ years of hands-on experience at Digital Momentum Agency in Morocco. My role is execution: I take direction from my manager and turn it into a shipped campaign across email, social, paid, affiliates, content, and web.

I work best when I'm coordinating moving parts: briefing a designer, aligning with a media buyer, building an automation flow, updating the website CMS, and making sure everything lands consistently across channels. I don't just plan things. I see them through to delivery.

I have a Master's in Audiovisual Communication and a background in Finance & Economics, which helps me think visually about campaigns and analytically about results. I'm honest about where I am in my career and focused on getting better at the craft.

Portrait of Hamza Zgaoui
Hamza Zgaoui
Brand & Community Manager
CURRENT ROLE
Brand & Community Manager, Digital Momentum Agency (March 2024 – Present)
EDUCATION
Master's in Audiovisual Communication, Cinema & 3D Animation (EPAG Rabat) / Bachelor's in Finance & Economics (FSJES Salé)
LOCATION
Rabat, Morocco. Open to remote and on-site.
LANGUAGES
Arabic (native) · English (advanced) · French (intermediate)
11 / CONTACT

LET'S TALK

I'm open to full-time roles, contract work, and freelance projects in digital marketing.

AVAILABLE NOW · RABAT, MOROCCO · GMT+1